Cancellations & Refunds Policy

Cancellations & Refunds Policy

1. Introduction

Anushreya College of Education (“we”, “our”, “us”) aims to maintain transparency and fairness in matters related to admissions, course registrations, fees, and event participation. This Cancellations & Refunds Policy explains the conditions under which cancellation or refund requests may be considered.

By applying for admission, registering for a course, or making any payment to the institution, you agree to the terms outlined in this policy.

2. Admission & Course Fees

2.1 General Policy

• Fees paid towards admission, registration, or course enrollment are generally non-refundable, as administrative processes and seat allocation begin immediately after payment.
• However, genuine cases may be reviewed on a case-by-case basis at the sole discretion of the institution.

2.2 When You Can Request a Refund

You may submit a written request for refund in situations such as:

• Duplicate payment made by mistake
• Incorrect fee amount paid due to technical or manual error
• Payment debited but admission not processed due to technical issues
• Course or program cancelled by the institution

2.3 How to Request a Refund

To request a cancellation or refund, please email us with the following details:

• Subject: Refund Request – Anushreya College of Education
• Full Name
• Registered Mobile Number
• Course Name
• Date and Amount of Payment
• Transaction / Payment Reference ID (if available)
• Reason for Refund

Email: anushreya.edu12@gmail.com

Our team will review the request and respond within 3–5 working days.

2.4 Refund Processing

• If a refund request is approved, the amount will be processed within 7–10 working days.
• Refunds will be credited only to the original mode of payment used at the time of transaction.
• We cannot transfer refunds to a different bank account, card, or payment method.

Processing time may vary depending on banks or payment service providers.

2.5 Cancellation of Admission or Course

• If a student voluntarily cancels admission after confirmation, refund eligibility (if any) will depend on:
• Timing of cancellation
• Course commencement status
• Administrative costs already incurred
• Any approved refund may be subject to deduction of processing or administrative charges.

2.6 Events, Workshops & Programs

In case of cancellation of any academic event, workshop, or program by the institution:

• Students may be offered:
• A full or partial refund, or
• An option to attend a rescheduled event, or
• Adjustment of fees toward another program

The applicable option will be communicated directly to participants.

2.7 Disputes & Chargebacks

If a payment dispute or chargeback is raised through a bank or payment provider:

• We may share transaction details with the concerned authority for verification.
• Students are encouraged to contact the college directly first to resolve issues quickly and efficiently.

3. Changes to This Policy

Anushreya College of Education reserves the right to update or modify this Cancellations & Refunds Policy at any time. Updates will be posted on this page, and continued use of services implies acceptance of the revised policy.

4. Contact Information

For any questions regarding cancellations or refunds, please contact:

Anushreya College of Education

📧 Email: anushreya.edu12@gmail.com

📞 Phone: 9470633521 / 7645974300

📍 Address: Saristabad, Patna, Bihar – 800002